Evoke Apparel — Frequently Asked Questions
General
Q: What is Evoke Apparel?
A: Evoke Apparel creates premium graphic tees with retro influence, subtle humor, and clean modern style. Since 2011, we’ve focused on high-quality fabrics, everyday comfort, and graphics that express what you love.
Q: Where are you located?
A: Evoke is based in the United States, and we produce all apparel through U.S.-based printing and fulfillment operations.
Q: Do you only sell graphic tees?
A: Tees are our core, but we’re expanding into additional apparel categories. Everything we release follows the same focus: premium materials, clean design, and modern everyday wearability.
Product & Sizing
Q: How do Evoke tees fit?
A: Our tees use a modern unisex retail fit—true to size with a soft, comfortable feel. For a more relaxed or oversized look, we recommend sizing up.
Q: What materials are your shirts made from?
A: Most Evoke tees are made from premium 100% combed cotton. Heather colors include a small amount of polyester for added softness and texture.
Q: How should I care for my apparel?
A: For best results, wash cold on a gentle cycle and hang dry. Avoid high heat to maintain fabric feel and print longevity.
Orders & Shipping
Q: How long does it take to receive my order?
A: Orders typically process in 1–4 business days and ship in 3–10 business days within the U.S. and Canada.
Q: Do you offer tracking?
A: Yes. Every order includes tracking, and you’ll receive an email with tracking details once your items ship.
Q: Do you ship internationally?
A: We currently ship within the U.S. and Canada only. Delivery times are shown at checkout.
Q: How much is shipping?
A: U.S. orders ship for a flat $10. Shipping to Canada is calculated at checkout based on your location.
Returns & Exchanges
Q: What is your return policy?
A: We accept returns and exchanges on unworn, unwashed items. If something doesn’t fit or isn’t what you expected, we’re here to help.
Q: How do I start a return?
A: Visit our Returns page and follow the steps to submit a return or exchange request.
Q: Can I cancel or change my order?
A: Orders move into production quickly, but contact us as soon as possible and we’ll do our best to adjust it before printing begins.
Production & Quality
Q: How are your products made?
A: We produce all Evoke apparel in the U.S., using premium blanks and eco-friendly printing methods to ensure comfort, durability, and long-lasting graphics.
Q: Why do some items ship separately?
A: To ensure the fastest delivery, some items may ship from different U.S. production facilities depending on the style or print method.
Other Questions
Q: Do designs restock?
A: Many designs do, but some limited-run prints may not return. Sign up for restock alerts on product pages to be notified.
Q: How can I contact support?
A: Visit our Contact page anytime—we’re here to help.